Chart does not load | no data | Request timed out
Written By Abdou
Last updated 22 days ago
Bulenox:
Issue: Charts may fail to load for Bulenox accounts.
Workaround: Choose the Frankfurt gateway.
Gateway Requirement: Bulenox requires the Frankfurt gateway. Other gateways have been disabled by Bulenox. The Chicago gateway does not load data reliably though so it’s recommended to use the Frankfurt gateway.
Status: This is a known Bulenox-specific Rithmic issue. We have already reached out to Rithmic and they escalated the issue internally.
Note: Other prop firms are unaffected by this issue.