Chart does not load | no data | Request timed out

Written By Abdou

Last updated 22 days ago

Bulenox:
Issue: Charts may fail to load for Bulenox accounts.

Workaround: Choose the Frankfurt gateway.

Gateway Requirement: Bulenox requires the Frankfurt gateway. Other gateways have been disabled by Bulenox. The Chicago gateway does not load data reliably though so it’s recommended to use the Frankfurt gateway.


Status: This is a known Bulenox-specific Rithmic issue. We have already reached out to Rithmic and they escalated the issue internally.

Note: Other prop firms are unaffected by this issue.